Process mapping and
system redesign

Related NPC links

External links



Process mapping and system redesign - Less than 60 minute e-learning events

On this page you will find a series of workshops using a multimedia presentation of PowerPoint slides with audio commentary by the NPC team. You will need speakers and a sound card in your computer.

The outline of each of the short presentations is given below. Simply click on one of the underlined links and then click on the play icon to begin. You can jump forwards to skip a slide or backwards to repeat a slide by clicking the relevant slide on the left hand side of the console.

Workshop 1 - Patient process redesign, Part 1: The principles of re-design (15min 20secs)

Workshop 2 - Patient process redesign, Part 2: Mapping the patients journey (19min 02secs)

Workshop 3 - Patient process redesign, Part 3: Helpful hints for process mapping (17min 17secs)